All swimsuits are meticulously inspected before being sent your way to ensure a high level of quality in every product you purchase from us.
We will process your order within 1-5 business days.
If a product is not available, we will get back to you as soon as possible via email.
Otherwise, you will receive a tracking number via email once your order has been shipped and it might take up to 24 hours for your tracking number to show any movement.
Packages that are not accepted by the recipient will not be refunded.
Quebec and Ontario Flat Rate: 6.99$
Rest of Canada Flat Rate: 11.99$
US & International orders : Canada Post calculated shipping rates, option chose by the customer (contact us for estimated shipping). *The Small Paquet Air service doesn't come with the tracking option and insurance, therefore we recommend you to choose one of the other available options if you want to receive a tracking number.
Paying for your purchases is simple and safe. All payments are processed with a secured shopping cart option provide by Shopify. We accept Visa, Mastercard, Amex or other credit cards in addition to PayPal. Onesea Swim will never see your credit or debit card or bank informations.
WHAT IF MY ORDER ARRIVES DAMAGED, MISSING OR THERE IS A FAULT?
Although we hope these things never happens, if anything does happen, please contact us immediately so we can personally assist you and sort out your problem as quickly as possible!
We cannot be held liable for damage or lost of packages by delivering company. Same with stolen or lost packages upon confirmed delivery by the shipping company.
Also, Onesea Swim can't be held responsable for shipment sent to outdated or mistaken addresses if the address provided by the customer was incorrect. Please double check carefully your shipping address before submitting your order.
You can contact us if anything makes you unhappy, we have your satisfaction at heart.
Thank you for supporting us, we hope you will enjoy your suits.
The Onesea Team